Our Standard Warranty
We want you to be 100% satisfied with your purchase which is why we offer a 100% money back guarantee. If the item arrives and you are not completely satisfied you can simply return it unused within 14 days for a full refund.
In addition to this we offer the following 12 month warranty as standard.
- We will always offer a full replacement within the warranty period where a product is found to be defective due to the failure of one or more hardware components.
- Any returned due to our mistake, we will be responsible for the cost incurred for returning.
- If we do not find a mistake caused by us, any cost incurred for returning the item is the responsibility of the buyer.
- Any item returned to us and found not to be defective will be returned to the buyer at buyer’s expense unless the purchase has been cancelled within 14 days of receiving the product where a full refund will be given providing the product is still in its original unused condition.
For warranty service or unwanted returns please contact us using any method on the contact us page quoting your order number and reason for return. We will then provide further instructions dependent on the nature of the return.
Returns are always processed within 24 hours of receiving the item.
Now we can’t say fairer than that!